BBQ Factory - Good Blend of Hospitality
We were in a good mood as the festive season had set in and work at the office was dwindling with most client teams leaving for holidays. We had planned a chilled out evening over a movie and then a coffee date to spend time together. However, when that coffee mood turned into hunger is anyone's guess and after the movie, we decided to head out for dinner at some place. As usual, we decided to take the help of our trusted friend, Zomato to choose a place. After exploring a couple of places we decided to give a shot at one of the nearby food hub - Central Plaza. We had chosen a barbecue place for the dinner which served the starters on the fire oven placed right on the table, a format that has caught up off-late and there are many chains running across the nation. This one was not one of those chains but still we decided to five it a try. So we parked the car in under-renovation parking in the courtyard of Central Plaza and asked for the seat at our pick - BBQ Factory.
The reception was inviting and we were ushered to our table. The service soon started with setting up of the oven over the table. The warm fumes seemed perfect for the slight chill of weather. While we enjoyed the warmth of oven, the server brought us the starters with a good variety ranging from barbecue vegetables to other delicacies. The freshly baked starters had their own charm and we took our time to get all the flavors of sauces served along with. Once done with the starters we realized that we were already reaching capacity in our belly and were still two courses away from the finish line.
We headed to the buffet serving the main course and explored available options. The table had a good spread with all usual suspects available in the choices. We cautiously picked our selections and moved back to the table. We asked for an assortment of bread to be served on the table. The food had good flavors and we did like the quality. After gulping enough we decided to move to desserts in time so that we had that lingering corner which could accommodate them.
We loved the dessert corner and filled in our plates with gazar ka halwa, gulab jamun over vanilla ice cream and choco pastry. While we had a realization that we were eating over our capacity, the taste buds simply kept defying the instructions from the mind and we carried on until the last bite we could get into ourselves. We were satiated at the end of it.
While we know food is only a limited part of a restaurant visit and a lot of it goes with the service. We were impressed with the service too. The attendants were attentive, prompt, responsive and accommodating. The service was quick and response to most requests was great. The manager himself checked on us to know if we were being served well. The staff was not dressed to the tee in most upmarket dresses but their hospitality was no less than the best we had been too.
Overall it was a great experience and we came out satisfied with the experience.
The reception was inviting and we were ushered to our table. The service soon started with setting up of the oven over the table. The warm fumes seemed perfect for the slight chill of weather. While we enjoyed the warmth of oven, the server brought us the starters with a good variety ranging from barbecue vegetables to other delicacies. The freshly baked starters had their own charm and we took our time to get all the flavors of sauces served along with. Once done with the starters we realized that we were already reaching capacity in our belly and were still two courses away from the finish line.
We headed to the buffet serving the main course and explored available options. The table had a good spread with all usual suspects available in the choices. We cautiously picked our selections and moved back to the table. We asked for an assortment of bread to be served on the table. The food had good flavors and we did like the quality. After gulping enough we decided to move to desserts in time so that we had that lingering corner which could accommodate them.
We loved the dessert corner and filled in our plates with gazar ka halwa, gulab jamun over vanilla ice cream and choco pastry. While we had a realization that we were eating over our capacity, the taste buds simply kept defying the instructions from the mind and we carried on until the last bite we could get into ourselves. We were satiated at the end of it.
While we know food is only a limited part of a restaurant visit and a lot of it goes with the service. We were impressed with the service too. The attendants were attentive, prompt, responsive and accommodating. The service was quick and response to most requests was great. The manager himself checked on us to know if we were being served well. The staff was not dressed to the tee in most upmarket dresses but their hospitality was no less than the best we had been too.
Overall it was a great experience and we came out satisfied with the experience.
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